TERMS OF SERVICE

Effective Date: 2/1/2025

Welcome to Kelly Hood Dermatology! These Terms of Service ("Terms") govern your use of our website kellyhooddermatology.com. By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Medical Disclaimer

The information provided on this Website is for informational purposes only and does not constitute medical advice.
This Website does not establish a doctor-patient relationship between you and Kelly Hood Dermatology.
Always consult a qualified healthcare professional before making any decisions regarding medical treatment.

2. Use of the Website

You may use the Website only for lawful purposes and in compliance with these Terms. Prohibited activities include, but are not limited to:

Attempting to gain unauthorized access to our systems.
Transmitting any malicious code, viruses, or harmful content.
Using the Website for fraudulent, misleading, or unlawful purposes.
Collecting or storing personal data of other users without permission.

3. Appointments and Services

Online Appointment Requests: Submitting an appointment request does not guarantee scheduling. Our office will confirm your appointment via phone or email.
Cancellations & No-Shows: Patients must notify us in advance to cancel or reschedule. Cancellation policies are outlined in our patient agreement.
Insurance & Payment: Our Website may provide general information about insurance and billing, but actual coverage is determined by your insurance provider.

4. Privacy & HIPAA Compliance

Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your information.
If you submit personal health information (PHI) through our Website, it will be handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Do not submit sensitive medical details via unencrypted channels (such as standard email).

5. Intellectual Property

All content on this Website—including text, images, logos, and graphics—is owned by Kelly Hood Dermatology or its licensors and protected under copyright, trademark, and intellectual property laws.

Permitted Use: You may view, download, and print Website materials for personal, non-commercial use only.
Prohibited Use: You may not copy, modify, distribute, or exploit our content for any commercial purpose without written consent.

6. Third-Party Links & Services

Our Website may contain links to third-party websites (e.g., insurance portals, medical resources). These external sites are not controlled by us, and we are not responsible for their content, privacy policies, or business practices.

7. Disclaimer of Warranties

"AS IS" BASIS: The Website is provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the Website will be error-free, uninterrupted, or virus-free.
We make no representations about the accuracy or completeness of information provided on the Website.

8. Limitation of Liability

To the fullest extent permitted by law, Kelly Hood Dermatology is not liable for:

Any indirect, incidental, consequential, or special damages arising from your use of the Website.
Any decisions made based on information provided on the Website.
Any unauthorized access to or use of your personal data.

Your sole remedy for dissatisfaction with the Website is to stop using the Website.

9. Indemnification

You agree to defend, indemnify, and hold harmless Kelly Hood Dermatology and its employees from any claims, damages, or liabilities arising from:

Your violation of these Terms.
Your misuse of the Website.
Your violation of any applicable laws or third-party rights.

10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved through binding arbitration in Lafayette, California, in accordance with the rules of the American Arbitration Association (AAA).

11. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page, and continued use of the Website constitutes your acceptance of the revised Terms.