Frequently asked questions.

An office reception area with a glass desk, a large plant in a white pot, and two chairs with white fabric cushions. There is a display cabinet with brochures and a framed picture on the wall. A strip of hardwood flooring runs through the room.

Appointments and Office Visits

  • You can schedule an appointment by calling our office or using our online booking system (if applicable). We recommend booking in advance, as appointments fill up quickly.

  • Please bring a valid ID, insurance card (if applicable), a list of any medications you take, and any relevant medical records. If you are a new patient, you can save time by filling out your forms in advance (available on our website).

  • We value your time and plan to spend as much time as you need to address your problem, we will take no longer than necessary. New patient visits typically last 30–45 minutes, while follow-up appointments are usually around 15–30 minutes.

  • We require at least 24 hours’ notice for cancellations. Missed appointments or late cancellations will incur a $100 fee.

A medical registration form titled 'New Patient Registration Form' placed on a wooden desk, with a coffee cup and partial documents nearby.

Insurance & Payment Options

  • Yes, we accept most PPO insurance plans and Medicare. Please contact our office to confirm whether we accept your specific plan.

  • A new patient visit is $250, and follow-up visits are $200.

  • We accept cash, checks, Zelle, debit cards, and all major credit cards (Visa, MasterCard, Discover, and American Express). Please note that all card transactions include a 2.75% processing fee.

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Medical & Cosmetic Skin Concerns

  •  We treat conditions of the skin, hair and nails including:

    • Skin cancer detection and treatment

    • Acne, rosacea, and rashes

    • Eczema and psoriasis

    • Sun damage and age spots

    • Cosmetic concerns such as fine lines and wrinkles

    • Skin infections and inflammation

  • Yes! We offer safe, medically proven treatments for cosmetic concerns, including options for fine lines, wrinkles, sun damage, and skin rejuvenation.

  •  Absolutely. Dr. Hood specializes in treating skin damaged by the sun and environment, using science-backed procedures and medical-grade skincare to restore and protect your skin.e

A hand holding a skincare product labeled 'Epione' with other skincare items on a white surface.

Medical-Grade Skincare

  •  Yes! Dr. Hood’s skincare line is formulated with powerful, science-backed ingredients designed to treat and protect your skin effectively. Our office team can help you choose the best products for your needs.

  • Medical-grade products contain higher concentrations of active ingredients and are clinically tested for real results. They are designed to penetrate deeper into the skin and provide targeted solutions for aging, sun damage, and other concerns.

Close-up of a woman's face being examined with a magnifying glass, highlighting two moles on her cheek.

Skin Cancer & Preventative Care

  • We recommend an annual skin exam, but if you have a history of skin cancer or high sun exposure, you may need more frequent checks.

  • Look for changes in moles or spots, such as irregular edges, uneven color, rapid growth, or bleeding. If you notice anything unusual, schedule an appointment immediately.

A young child with a pink and white striped sunhat squinting in sunlight while getting sunscreen applied to their shoulder by an adult's hand.

General Skincare Tips

  • Daily sunscreen use (SPF 30+), moisturizing, and avoiding

  • Hydration and gentle, fragrance-free skincare products can help. Dr. Hood can recommend a personalized routine for your skin type.


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